sales@tdtevse.com+86 134 2131 0407

After-sale service

Every charger we ship is backed by responsive after-sales support. Our engineers assist with commissioning, OCPP configuration and troubleshooting, and we supply spare parts to keep your charging points in service.

What we support:

  • Commissioning and installation guidance
  • OCPP configuration and firmware updates
  • Troubleshooting by email, phone or WhatsApp
  • Spare parts and replacement of wearing components

Send your question to sales@tdtevse.com — we aim to reply within one working day.